The receipts / A human verification step

Deloitte Australia: the government report with invented citations

2025 Found by an academic reading the footnotes

A roughly A$440,000 independent assurance review for Australia's employment department contained about 20 errors, including academic papers that do not exist and a fabricated quote attributed to a Federal Court judgment. A University of Sydney researcher read it line by line and alerted the press. Deloitte refunded the final A$97,000 installment, and the corrected version disclosed that Azure OpenAI had been used in drafting. The product being sold was assurance.

Primary source: The Register

The record

What the verified record says.

Organizations
Deloitte Australia; Australian Department of Employment and Workplace Relations
When
2025
Failure class
Silent wrong output silent-wrong-output
Discovered by
Researchers researcher Not caught by the organization running the AI
Missing control
A human verification step. A person who reads generated output before it ships, with the specific job of checking claims. Full definition and the other incidents in this group Watch this kind of control catch a planted failure A recorded run of a certificate gate refusing a bad document
What would have caught it
Every citation in a delivered report opened and checked against the source it names before the client receives it.
Sources
Verification
Confirmed: the claims held as first researched. The refund was the final installment of about A$97,000 on a contract of about A$440,000, and the corrected version of the report disclosed the use of Azure OpenAI. Verified against the primary source on August 12, 2026. Published on this site August 13, 2026, updated September 1, 2026.

This record is one of 26 in The receipts, each checked against a primary source before it is published. How the list is built